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Home Terms of Use & Privacy Policy
Africab Information Centre

Terms of Use & Privacy Policy

Helpful information from Africab about products, service, delivery and support.

Terms of Use

Effective Date: 01/11/2025
Website: www.africab.co.tz
Company: Africab Corporate Office
P.O.Box # 2562, Africab Business Park, Plot No. 34, Kilwa Road, Kurasini, Mivenjeni Area, Opposite Tanesco - Kurasini, Dar es Salaam, Tanzania
Call: 888-9636-6000
Email: [email protected]

1. Acceptance of Terms

By accessing or using www.africab.co.tz (“Website”), you agree to these Terms of Use. If you do not agree, discontinue use immediately.

2. Eligibility

You must be at least 18 years old to use this Website.

3. Use of Website

Users must:

  • Use the Website for lawful purposes only.
  • Not engage in fraudulent or harmful activities.
  • Not interfere with the Website’s functionality or security.
  • Provide accurate information when creating accounts or placing orders.

4. Account Registration

You are responsible for maintaining account confidentiality and all activities under your account.

5. Product Information & Availability

Africab strives for accuracy but does not guarantee pricing correctness, product availability, or error-free descriptions/images.

6. Orders & Payments

Africab may reject or cancel orders due to unavailability, pricing errors, or suspected fraud. Payments must follow accepted methods.

7. Shipping & Delivery

Shipping timelines are estimates. Africab is not responsible for delays caused by carriers, customs, or external disruptions.

8. Returns & Refunds

Returns and refunds are governed by Africab’s Return Policy. Products must meet eligibility requirements.

9. Intellectual Property

All Website content is owned by Africab or licensed entities. Unauthorized use is prohibited.

10. Third-Party Links

Africab is not responsible for the content or policies of external sites.

11. Limitation of Liability

Africab is not liable for indirect or consequential damages, including loss of profits, data, or business.

12. Indemnification

Users must indemnify Africab against claims arising from misuse, policy violations, or legal infringement.

13. Privacy

Use of the Website is subject to Africab’s Privacy Policy.

14. Changes to Terms

Terms may be updated anytime. Continued use implies acceptance.

15. Governing Law

These Terms are governed by Tanzanian law. Disputes fall under the jurisdiction of Dar es Salaam courts.

16. Contact Information

Email: [email protected]
Call: 888-9636-6000
Address: Africab Business Park, Kilwa Road, Dar es Salaam, Tanzania


Privacy Policy

Effective Date: 01/11/2025
Website: www.africab.co.tz
Contact: 888-9636-6000 | [email protected]
Address: Africab Corporate Office, P.O.Box # 2562, Africab Business Park, Kilwa Road, Kurasini, Mivenjeni Area, Opposite Tanesco - Kurasini, Dar es Salaam, Tanzania

1. Introduction

This policy explains how Africab collects, uses, shares, and protects your information.

2. Information We Collect

A. Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing/shipping address
  • Payment details (via secure gateways)

B. Non-Personal Information

  • IP address, device data, browser information
  • Cookies and analytics data

C. Account Information

  • Username
  • Encrypted password

D. Order Information

  • Product details
  • Transaction data
  • Purchase history

3. How We Use Your Information

  • To process orders
  • To provide customer support
  • To improve Website performance
  • For marketing communications (with consent)
  • For fraud prevention
  • To comply with legal requirements

4. Sharing Your Information

Shared only with:

  • Courier/logistics partners
  • Payment processors
  • IT/hosting providers
  • Legal authorities when required

Africab does not sell user data.

5. Cookies & Tracking

Cookies help improve user experience and site performance. Users may disable cookies but some features may not function.

6. Data Storage & Security

Africab uses encryption, secure servers, and restricted access to protect data. No system is fully secure.

7. Your Rights

Users can request:

  • Access to personal data
  • Corrections
  • Deletion (where legally applicable)
  • Withdrawal from marketing

Send requests to [email protected].

8. Data Retention

Data is stored only as long as necessary for transactions and legal compliance.

9. Children’s Privacy

The Website is not intended for users under 18.

10. International Transfers

Data may be transferred outside Tanzania under protective safeguards.

11. Updates to This Policy

Updates will be posted with a revised effective date.

12. Contact Us

Email: [email protected]
Call: 888-9636-6000
Address: Africab Business Park, Kilwa Road, Dar es Salaam, Tanzania

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Our team can help with product selection, bulk enquiries and delivery support.

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